Support and Help Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Answer Warranty

  • Our tech support crew is working nonstop to respond to all of your current help questions. Every single ticket you send out to us will be answered within maximum one hour. If your problem calls for assistance from an administrator, we are going to forward the ticket to the technician in charge and will inform you that the situation is being resolved.

  • Top quality support service
  • Top–class Client Help And Support Service

  • We provide you with 24/7/365 client assistance through a turbo–fast ticket platform incorporated into your Control Panel. You can write to us at any time about any of the applications that come pre–configured on the virtual server, such as the desired Linux distribution, the server admin panel and our custom made Site Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • A complete and consistently updated article base is included in our in–house built Site Control Panel. It gives you quick tips about how to perform all the regular site management tasks. The Help area offers you descriptive how to tutorials and step by step video guides. You can reach the Help zone by clicking on the Help or Video buttons in the upper right side of each Control Panel section.