In case you've ever had a shared website hosting account before or you have dealt with any kind of online service, you are probably aware from your own experience that for many things it's better to consult with a live person on the telephone rather than exchange tickets or e-mail messages. If you'd like to find out more about a service before you buy it or in case something small-scale needs to be made, for instance, it'll be far easier and quicker to get it done in real time. When you can talk with representatives by phone, it's also very likely that you are dealing with a real website hosting provider, not just a reseller. The level of support that you can get by phone varies between different suppliers - from common matters to expert technical support. Usually most of the suppliers will offer you pre-sales assistance and 1st level phone support, while more complicated technical issues are resolved through email and / or tickets.

Phone Support in Shared Website Hosting

Our shared website hosting packages come with phone support fourteen hours a day even on public holidays, which means that if you don't have an account yet, you will be able to call and find out more about our solutions or whether we will meet the system requirements for your sites. For your benefit, we have local phone lines in the United States of America, Great Britain and Australia, so that you will be able to contact the telephone number which is nearer to you. In case you are an existing customer, we can help you in a timely manner with any kind of general and billing matters and with a number of technical issues so as to save you time and efforts - we acknowledge the fact that in some cases it is easier to speak with a live person and get things done without delay. Certainly, some situations simply cannot be taken care of on the phone, so if this is the case you are able to take advantage of our ticketing system.