Installation and Troubleshooting in VPS
The upgrade is obtainable with all virtual private server solutions we offer and you are able to add it either during the signup or anytime after through your billing CP. It comes with sixty minutes of custom work on your server, so our administrators could help you with software installation or setup. They could furthermore troubleshoot any piece of software which you have already installed if it doesn't work properly, so you'll not need to waste time to discover what is wrong because they can help you in a very quick and professional way. Since this is a one-time upgrade, you could get it just if you need it and if a particular task takes a shorter period, the remaining minutes shall be available for the future and will not be reset in the end of the month. This upgrade is helpful in case you can't do something by yourself or if you have our Managed Services upgrade, but the 30 minutes of custom work it includes aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Hosting
You may add the upgrade to any of the dedicated servers hosting packages we offer at any time that you need it. If you need some custom work from our admins right after your server is set up, you may get the upgrade during the server signup process, or when you need something to be done afterwards, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers an hour of work from our admins on your server, so in the event that you experience any problems to install a third-party piece of software or some program gives errors and does not work the way it ought to, our experts will be able to aid you in a very timely manner. If a task takes less than 60 minutes, the rest of the time will be available for future tasks and you will be able to see it inside the billing area. This upgrade is perfect in case you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it includes.