The service uptime is often dismissed by a lot of people when they're searching for a new shared website hosting provider, but it can often be substantially more significant than the actual plan features. It will not matter how good a plan is if the websites hosted inside the account are unavailable for long periods. Such downtimes are often penalized by search engines, not mentioning the fact that site visitors will most likely not return to a web site they encounter difficulties with. For this reason, you should always check the stability of the hosting service prior to getting a new account to be certain that the success of your web sites is not going to depend on third-party variables, but entirely on their content and on your advertising campaigns.

Service Uptime Guarantee in Shared Website Hosting

We guarantee 99.9% service uptime for each shared website hosting account on our web servers. We utilize an innovative cloud Internet hosting platform where each and every part of the website hosting service is handled by an independent set of web servers, so if one machine fails, the remaining ones in the cluster will take over right away. The cloud platform also minimizes the overall load drastically, therefore the website hosting service is far more stable in comparison with a service through which everything runs on just a single machine and your Internet sites are going to perform in the very best way. In addition, we have redundant Internet lines and diesel backup generators to ensure that your websites will stay online no matter what. Hardware and software firewalls ensure the correct operation of our servers in case there is DDoS attacks while in the case of any software problem, we have admins checking the web servers 24/7.

Service Uptime Guarantee in VPS

When you obtain a Virtual Private Server through us, we guarantee that the physical hosting server your account is set up on will be working at least 99.9% of the time. While we are not able to control what you do with the Virtual Private Server and what you set up on it, we're going to make sure that the main web server will work 24/7 with no disruptions. Our facilities have a number of Internet providers and backup generators to guarantee the uninterrupted work of all servers accommodated there. If you experience an issue with any virtual server on the physical one, we have a crew of skilled professionals to resolve it in a very timely manner and to make sure that the other virtual private server accounts in that web server aren't going to be affected. We use only new, thoroughly tested hardware components for all the servers in which new virtual accounts are set up.

Service Uptime Guarantee in Dedicated Hosting

While we can't control what you do with your dedicated server, what offline software and / or script-driven applications you set up on it or how often you reboot it, we can ensure that it is accessible no less than 99.9% of the time. Your hosting server will be located in our state-of-the-art facility in downtown Chicago and its uptime and accessibility is going to be guaranteed by powerful diesel backup generators and several Internet providers, so no blackouts or other infrastructural difficulties shall affect the proper functioning of your sites at any time. Our expert group of system admins will ensure that if your server freezes for some reason, it's going to be restarted quickly. In order to avoid any chance of malfunctions, we will give you a hosting server with new and diligently tested hardware components to ensure that all of your websites are working no matter what.