In case you have never had a web hosting account or you have switched companies and the new one employs an account administration interface that you haven’t seen before, you may become bewildered about how to carry out a given task in your account or on your PC. Because of this, some web hosts have compiled a knowledge base, which lists the most popular inquiries and issues pertaining to their platform, rather than adding only generic details. Such a knowledge base will allow you to find the right information quickly and easily, so you will not have to waste time and effort on things that may require something as elementary as hitting a button or checking off a tick box. In this way, not only can you get things done, but you can also discover plenty of new and important details, both about the way you can manage your account and about the way the web hosting service works in general.

Extensive Online Documentation in Shared Website Hosting

If you have purchased your very first shared website hosting plan through our company or have moved your site over to us, you’ll grow used to our platform and our custom-built Hepsia Control Panel in a jiffy as we have compiled a thorough web-based knowledge base where you can find all the information that you may ever need – both general info with regards to the web hosting service as a whole and more concrete info about the separate functions that you can make use of and the complications that you may stumble upon. The articles themselves are located in 2 places. The entire article collection is accessible through the Control Panel’s Help section. You can find relevant articles about the different functions in each section of the Control Panel as well. You can acquaint yourself with how to accomplish just about everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles include in-depth guidelines, so you won’t ever become baffled due to an unclear text. Certainly, if you chance upon a more specific obstacle and you’re unable to find a solution in our knowledge base, you can contact our client support engineers 24x7x365.